Category Archives: Marketing

3 Creative Marketing Strategies Inspired by the Music Industry’s Collapse

3 Creative Marketing Strategies Inspired by the Music Industry's Collapse

PETER GASCA
CONTRIBUTOR
Entrepreneur, Startup Consultant

What changed the music industry?

Maybe it was Microsoft, which in 1997 incorporated digital music (MP3) support into its Windows Media Player, allowing users to conveniently listen to music from their computers.

Maybe it was the introduction of Napster in 1999, which perpetuated the use and distribution of MP3s to millions of users worldwide — although the truestreaming revolution might have started when Radiohead released Kid A in 2000.

Maybe it was the first iPod hitting the shelves in 2001, ushering in “a thousand songs in your pocket” and an all new way to carry, share and consume music.

Or maybe it was John Cougar Mellencamp?

I would argue that the music industry changed in 2006, when Mellencamp became one of the first major recording stars to record a song specifically for a major corporation, producing Our Country for Chevy. Why this particular event? Because it was not the digitization and streaming of music that changed the music industry, it was the acknowledgement by musicians that it had changed, hence ushering in new way of thinking about, producing and profiting from music.

When Our Country hit the commercial airwaves, my generation (Gen X) looked at Mellencamp as a “sell out.” The music charts at that time were filled with artists, after all, not corporate spokespeople, and to produce a song — much less license a song — for the sole purpose of promoting a product was akin to music treason.

Related: Lessons From a Country Music Duo to Make Your Business ‘Big & Rich’

“I agonized,” Mellencamp told USA Today’s Edna Gundersen in 2007 about his decision to produce Our Country. “I still don’t think we should have to do it, but record companies can’t spend money to promote records anymore, unless you’re U2 or Madonna.”

Mellencamp saw early on what took the music industry a few more years to see. The traditional means of reaching consumers and making money were done. Musicians needed to reinvent themselves.

Marketing professionals are finding themselves in a similar predicament as the music industry. Reaching consumers is more difficult as the use of traditional channels of advertising continues to fade. Today, consumers have choices, and a great many of them, so they can easily tune out advertisements, and with digital natives entering the consumer market soon, this trend will only continue.

If businesses want to stay ahead, they need to think more like Radiohead and Mellencamp and get creative with their promotional strategies. Here are three simple ideas businesses can run with:

1. Leverage influencers.

One strategy musicians are adapting is to become advocates for their own music. By generating a substantial social-media following, musicians can reach out and engage with their fans far more personally, which helps them sell concerts ticket and merchandise (and maybe even music). Not every business can generate the fan following of musicians, but they can still tap into online influencers.

Love or hate them, social-media influencers, or individuals who have made a lucrative living from building massive online audiences, have tremendous influence when it comes to promoting products. More important, most young consumers do not look upon celebrities who promote products as “sell outs.” Rather, the idea is viewed as a respectful way of making a living.

One such company that has had success with this strategy is Challenged, developers of a mobile app that allows users to make daily challenges with friends, celebrities and companies with a focus on social awareness. The creators of the app engaged with a number of social-media celebrities, such as Nash Grier, which propelled the app into the top 20 lifestyle apps (and top 150 overall)in just a couple of months.

Haven’t heard of Nash Grier? Well, a combined 28.7 million social-media followers says you should.

2. Place products.

Attitudes in the music industry have changed and adapted (somewhat) to digital-music streaming, with some even advocating that musicians give away music for free. Radiohead continued along these lines in 2007 when it released In Rainbows for free, simply asking patrons to pay for what they thought the download was worth.

The idea, of course, is to get the music in the hands of customers before they burn the music from a friend’s CD, download it illegally or stream it on a music service such as Spotify or Pandora. This allows artists to provide a personalized experience and ultimately control how consumers experience their brands.

For businesses, traditional means of promotion, namely commercials, are slowly losing effectiveness. With more and more people cutting cable and avoiding commercials, and with the recent introduction of ad blockers, businesses will find it increasingly difficult to get their brands in front of people.

Related: Marketing Geeks Take Revenge on Advertising Tech

Instead, businesses need to consider creative ways to be where consumers are and, again, get noticed. The idea of product placement, or getting your product or service seen, used or mentioned in a program (typically television programs or movies), has been around for years.

Avion tequila gained attention in 2010 when it cleverly placed its tequila in the popular HBO show, Entourage. Since being introduced to the show’s huge audience, the company has seen tremendous growth and gained the backing of liquor giant Pernod Ricard SA.

I recently noticed a placement of the Under Armor logo in Season 2 of NBC’s The Black List. Although very subtle, I would argue that it is much more prominent than any advertisement that was skipped or even left out altogether, as is the case with streaming the series on Netflix.

Getting a product placed on a programs may be difficult, but with the right strategy and a focus on smaller niche markets, it can work for any company.

3. Consider podcasts.

A podcast is, essentially, radio on demand. As someone who religiously listens to podcasts while driving, running or doing chores around the house, I can attest to the quality of the programming that is being churned out. As more multitaskers like myself come to understand the benefits of audio programs on demand, the opportunity for reaching consumers via this medium will grow.

With 271,000 podcasts available, marketers need to know and understand which podcasts their customers are tuned in to — and with data, that should be easy. Research and find the right podcasts that meet your customer profile and company culture, and simply inquire about advertising costs. Many times, the podcaster will produce the commercial for you.

Think it’s a little early in the podcasting trend to jump in? A cumulative 1 billion podcast subscribers says otherwise.

The takeaway from all of this is that marketers need to get creative. These are just three ideas to consider, but more than likely, the best ideas have yet to be discovered. Maybe it just requires a bottle of Avion tequila and Radiohead to inspire you.

What other creative ways have gotten your product or service noticed? Please share your insights with others in the comments section below.

Related: 3 Proven Ways Entrepreneurs Can Get Media Exposure

To Get More Customers to ‘Like’ You, Be Somebody They Like

To Get More Customers to 'Like' You, Be Somebody They Like

PRATIK DHOLAKIYA
CONTRIBUTOR
Co-Founder of E2M & MoveoApps
Image credit: rvlsoft / Shutterstock.com

Small businesses have been increasingly taking to social media to build relationships with their customers and drive business. There’s a huge consumer base out there that you as a business absolutely should have access to, which is what social networking with your target audience does.

But despite social media being an excellent platform to promote your business and bring in new customers, small businesses have not been exploiting it to their full advantage.

Merely creating a presence on the social media is not going to suffice, nor will incorporating social media plug-ins into your website (though that’s a start!). It takes a lot more to attract customers to you on social media.

I have some suggestions that are guaranteed to set you on the right path.

Related: 3 Simple Ways to Get More Shares on Facebook

Make the tastiest burgers you can.

A good job is the best advertisement for your business. Chris Riley, the founder of popular auto community Gear Heads, has this sage advice to offer: “People will only like you on social media if they like you in real life.”

Chris should know. Gear Heads is a vocal, enthusiastic community of auto lovers, with 1.2 million likes on its Facebook page.

The point here is simple. Aim to be the best in whatever you do.

If that means creating the most engaged community around concept cars or flipping burgers in a masterly fashion, so be it. Make your dedication to perfection your USP. Give your customers the best possible experience that you can provide considering your resources, and you will be surprised how far your honest efforts will take you.

When people are happy with you, they are also likely to be great advocates for you. Happy customers take to social media or websites like Yelp to share with others their experiences. And you know what happens next – one person likes you, their friends catch on to it, and so it goes.

Related: 10 Ways to Maximize Your Facebook Business Page

Don’t get too caught up in the ‘Like’ game.

Customers liking you should not be confused with them “liking” you on Facebook, though both are equally welcome. While no studies have been carried out on the relationship between customers loving the products and “liking” the company on its Facebook page but surveys indicate customers aren’t easily moved to “like” business pages. The average Facebook user only likes 9.8 company pages, which tend to be big brands like Apple, Domino’s, Google, McDonald’s, etc.

What are the chances of your small business making it to this list? That’s for you to answer. But think of it this way: how many companies do you personally like and how many have you formally given a thumbs-up on their Facebook page?

A silent following is a following, too. Don’t get too caught up in the number of “likes” you receive. Instead, look at the number of subscribers you have and work to expand that.

Give people an incentive to join you. Remember, for anybody to let you into their personal circle, you will have to offer them something of value in return. This could be in the form of useful content, discounts, better customer service or incentives of any other kind.

Create an excellent website that is mobile friendly.

People take their Internet in their pockets wherever they go. If you want to reach the maximum number of people, you have no choice but to make your website mobile-friendly.

Invest in a good website that is user-friendly, contains all the latest information and doesn’t take forever to load. If somebody wants to find you, they should know exactly where to look. A professional-looking website is also reassuring to visitors.

Make your website compatible with all the major web browsers. If you can create an app for your business, awesome! You are dealing with tech-smart people now, so keep up with them to improve your chances of getting into their good books.

A sluggish website with outdated content and a labyrinthine layout loses you people and business.

Related: 4 Free Must-Use Analytics Tools for Social-Media Marketers

Is native advertising the answer to publishers’ ad-blocking problems?

Liz Farquhar, Winmo
skip ad 4
Image Credit: Shutterstock

This sponsored post is produced by Winmo

The topic of “ad-blocking” has escalated to a Donald Trump level of exposure in the media trades — especially after Google Chrome disabled the Flash Player plugin and Apple released iOS 9 with ad-blocking capabilities.

Of course, publishers and advertisers are now convinced that the “war on advertisements” is the beginning of the end, not just for advertising, but maybe even the entire Internet of Things. Scary thought, right?

Well, before you hunker down in your survivalist bunker and wait for Armageddon (or even if you are already reading this from your wifi-enabled shelter), there may be a mutually beneficial way to work with this ad-blocking dilemma — and it’s called native advertising.

The current state of ad-blocking for publishers and advertisers

In the past 12 months, global usage of ad-blocking technology has increased 41 percent, costing publishers an estimated $22 billion this year alone.

More than 198 million people are using some kind of ad-blocking software. Not surprising, 41 percent are Millennials 18-29 years old.

As consumers gain more power through technology, disruptive advertising becomes less popular and less effective — especially with Millennials. Even before users had the ability to block digital ads, they stopped paying attention to them all together. Basically, if an advertisement doesn’t contribute value or add to their Internet experience, consumers want nothing to do with it.

Case in point: even when display ads aren’t blocked, the average click-through-rate (CTR) for display ads across all formats and placements is .06 percent. Better yet, 50 percent of clicks on mobile ads are reportedly accidental. So…there’s that for ya.

The List.image 1

At this point, even trying to make the case for display ads as a “brand awareness” tool is a tall order. According to one recent study, only 2.8 percent of users reported seeing ads that were relevant to their interests. So, the audience targeting is even lacking effectiveness.

Just based on that data alone, it doesn’t really seem like that type of ad-supported business model was going to hold up much longer any way.

What is the native advertising opportunity?

By all accounts, modern publishers like Buzzfeed and Vox are not in the same sinking boat as established media players that rely heavily on revenue generated from display inventory.

Why is that? Well, because they have been capitalizing on the native advertising opportunity from the very beginning. Instead of relying on revenue from display ad inventory, savvy publishers are investing in native advertising strategies —

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which, as it turns out, is a win-win-win situation for everyone involved.

When done well, native ads engage target audiences with relevant, useful content. And since the entire goal of digital advertising is to attract, engage, and convert audiences, this strategy pays off for advertisers and publishers in the long run.

Of course, Buzzfeed is one publisher that has gotten tremendous results from native advertising. To capitalize on its 200 million visitors each month and 18.5 billion social media impressions, national advertisers pay upwards of $100,000per ad campaign.

And brands are jumping at the chance to invest in native ads with Buzzfeed because the the ROI is there. For instance, Purina experienced significant lift in visibility and won back favor with a lot of consumers when its sponsored video “Dear Kitten” generated more than 23.6 million views. Additionally, as one of Buzzfeed’s top viewed videos — both in terms of paid promotion and organic reach — that native ad will continue to serve as a very profitable piece of evergreen content that the brand can leverage for marketing campaigns in the long term.

Even though this is just an example of one publisher’s success with a brand campaign, that investment in native advertising has paid off in droves, which begs the question: Why not give it a try in your own business model?

How publishers can begin to combat ad-blockers

There’s no denying that ad-blocking software does present a lot of frightening scenarios for publishers and advertisers.

Luckily, there are also still many creative and innovative ways to work around ad-blockers and continue to drive actionable results for advertisers.

A good place to start would be to ask why ad-blockers are popping up like gangbusters and look for ways to win back favor with users before losing money from advertisers.

Liz Farquhar is Content Strategist at Winmo.


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Forecasting Business Success Through the Lens of the Product and the Brand

Forecasting Business Success Through the Lens of the Product and the Brand
Image credit: Pixabay

JIM JOSEPH
CONTRIBUTOR
Agency President, Author, Blogger, Professor

Good marketers conduct very thorough analyses when doing market research, product testing, branding perceptions and, of course, forecasting. Big businesses, especially those that are publically traded, spend significant time forecasting sales and measuring results against projections.

And while you may not have a board of directors or “The Street” asking you for a forecast, it’s important for small-business owners and entrepreneurs to also project ahead so that they can plan accordingly.

Related: 6 Ways to Make Financial Forecasts More Realistic

Now, I’m not going to share sophisticated forecasting models with you here – the true analytics vary by industry and category. But there is a mindset that I want you to adopt that will put you in the habit of continually forecasting for what lies ahead. And like all of our other topics in this series, we will take a look at that through the lens of both the product and the brand.

Forecasting the product (or service)

To manage your business effectively, you should understand the factors that will affect your product sales and plan accordingly. Anticipate their impact and map out a sales forecast that takes them into consideration.

If you are a real estate agent, for example, the kinds of factors that would affect your sales would be issues such as interest rates, changes in rental pricing, availability of new construction and the changing demographics of the area you serve. You should project out your anticipated home sales (and your resulting commission) as a result of these factors and how they may or may not be changing.

Forecasting the brand

Looking at your business forecast through the lens of just the product or service only paints half of the picture. How your customers and potential customers perceive your brand, relative to others in the same market, can have tremendous effect on your sales forecast.

Related: Sales Forecasting — by Reps, at Least — Is Dead

As a real estate agent, your reputation (or your “brand”) can have a tremendous effect on not only returning customers but also on new prospects as well. You business will thrive or dive based on your reputation so you should consider all of the things that could enhance or damage it. The reputations of other agents in your market can also affect your forecast, as you compete in the same arena for customer attention. Brand perceptions can be equally as impactful, if not more, on how well your sales progress.

All of this talk is only good if you do something about it by putting this analysis into action. Outline the factors that affect your forecast from both a product and a brand perspective and then develop an action plan for how you will make sure they affect your business positively, factor by factor.

Then, and only then, will you be forecasting for success.

9 Overlooked Ways to Market Your Business

June 12, 2015

Entrepreneurs typically operate with lean budgets and aggressive goals. So they should never pass up an opportunity to educate, build awareness or provide an offer to a potential customer. Sales should always be “up front and center.”

Related: Further Engage Customers By Creatively Distributing Your Brand

Knowing this, my clients are always looking for creative ways to capture the attention of customers but not come across as aggressive. While they appreciate the old model of “push marketing” (selling, engaging in repetitive advertising and repeatedly calling customers), their focus today is more on “pull marketing.” This entails positioning and reputation building (branding) in order to put businesses in front of customers when they are ready to buy.

Here are nine overlooked ways to market your business:

1. Luggage tags and backpacks

A colleague of mine always appears at business events toting an attractive and functional backpack. Emblazoned on the front pouch is her company logo and tagline. And the strategy works: She tells me she is often stopped by people in airports or office buildings asking what her company does.

So I’ve started doing the same: attaching branded luggage tags to my purse and carry-on luggage. People ask me what the tagline means and where I work. Free advertising!

2. iPad, laptop “skin” 

As someone who regularly gives speeches, I often use my laptop and iPad to house my presentation. Early on I noticed that the back of my laptop, which faces the audience, advertises “Apple” instead of “LIDA360.” So I ordered a custom LIDA360  laptop “skin” that does the advertising for me — while I’m speaking!

I also put a skin on my iPad and cell phone, lest anyone miss a chance to know what I do. Because of this, people on airplanes and in airports have asked me about my business. What a great conversation starter!

3. Desktop screen

When setting up my speaking presentation, I’m often on my laptop in front of a crowded room. Instead of my desktop screen showing a photo of my kids on vacation or my adorable golden retrievers, I have posted there the cover of my latest book, with a caption. This is what the audience sees as I launch or close my presentation.

Related: 3 Secret PR Weapons To Help Build Your Brand

5. Social media

Sites like Facebook, Twitter and YouTube offer a lot of space to say who you are and what you do. Even if you use these social platforms for personal use only, why miss the opportunity to remind your friends and family what you offer? On your profile headers, add photos of you at work, your company logo or your recent book jacket, instead of a photo of your dog or a pretty sunset.

6. Social events

Getting out of your comfort zone sometimes means getting out of your current networking circles. Attending high-profile events where media and decision-makers are mingling can earn you free publicity and build your profile as someone who is involved in notable areas of influence.

7. Giveaways on social media

Social media offers the opportunity to share information and resources and also sell your services or product. Instead of traditional coupon or sales campaigns, consider giveaways. Yes, free stuff! Offer your product or service for free (for a limited time) to generate awareness. And create a separate landing page or phone number to track the direct response from this campaign. Then repeat as necessary, to keep the momentum going.

8. Online reviews

Every review a customer or visitor to your store leaves should be responded to, not just the negative ones. Responding to positive reviews with genuine appreciation shows you are paying attention to your customers. Responding to negative reviews shows that you care and feel bad for letting a customer down. Don’t use your response as an opportunity to sell; just respond to reinforce your company’s values. This is great marketing!

9. Video

The use of video is growing every minute. In a recent research study, Invodo found that almost 75 percent of current online traffic will come from video within the next two years. This means that traditional forms of marketing, such as direct mail and email marketing, will need to focus on video to grab the attention of users online.

YouTube hosts videos that have high-production quality and videos that look self-made. With good reason: Companies that are successfully using video to showcase their teams at work and play, highlight product demonstration or give virtual tours of their offices are seeing a high ROI.

High-quality videos certainly have a home on YouTube, but so do the organic “real world” videos that cost a lot less and pack a lot of punch.

In sum, the mantra for all sales used to say, “Always Be Selling.” But, today, savvy businesses focus on reputation management, positioning and marketing to get in front of potential buyers. Along with clever uses of their logos.

Related: 4 Steps to Attracting and Building Better Customers

 

Teach an Old Dog New Digital Marketing Tricks

Winston Binch
Guest Writer
Partner, Chief Digital Officer of Deutsch in North America
You’re a middle-aged chief marketing officer. And everything and everyone around you is rapidly advancing in matters digital.
But your chaotic schedule won’t allow you to learn all the things your youngest employees were seemingly born knowing how to do.
You owe it to yourself and to your career to develop skills that keep you at the top of your game.
Here’s what you can do to survive in this digital age:

1. Spend 20 minutes a day exploring.

There are no digital experts. The pace of technological change is too fast. Everyone is an explorer. The best practitioners just spend more time doing it than you. If you want to stay ahead, you need to understand the possibilities.
To do that, make digital exploration part of your lifestyle. When you hear about a new site, app, service, company, look it up. You don’t need to learn to code, but engage in the online and tech universe and actively educate yourself.

2. Get on Twitter and Instagram.

Sign up. Follow on Twitter and Instagram your colleagues, other chief marketing officers, brands, personalities and news and sports outlets that interest you.
Don’t act like a corporation. Be yourself. Try to create a few posts or updates a day. Experiment.
Share things that you’re proud of or whatever grabs your attention. Comment. Ask questions. Respond.
Once you’re comfortable, try out other social-media networks. You don’t need thousands of followers. You just want to learn best practices and formulate opinions.

3. Download apps. Buy gadgets.

Find your inner app geek. Replace as many life tasks as you can with digital services. Purchase gadgets and download apps even if you don’t know what they are exactly at first.
Some of my favorite apps to use include Uber for rides, Zite for news, Postmates for delivery, FitStar for workouts and Dark Sky for weather.
And don’t forget to avail yourself of the connected gadgets. Do some weekend drone flying, make GoPro movies and buy some wearable tech.
Document your learnings. You’ll spot trends and become smarter.

4. Follow BuzzFeed video and Vice on YouTube.

You’re not just competing with other companies. You’re competing to keep up with culture.
BuzzFeed and Vice and other video outlets are creating a lot of it these days. BuzzFeed has more than 74 million unique visitors and routinely scores more than 1 million views a video.
Spend as much time as you can on popular YouTube channels like BuzzFeed and Vice. Follow the feeds of popular video creators.
There’s an art and science to creating shareable digital video content. Familiarize yourself with it. Everything you make should be designed so it could be shared online.

5. Hang out with proven innovators.

Many professionals talk to themselves too much, forgetting that the best ideas result from divergent thinking. Over the last seven years, I have tried to exit my comfort zone by spending one-on-one time with proven innovators outside the advertising and marketing field.
I’ve met with venture capitalists, engineers, founders and notable technology thinkers. I take an annual ski trip organized by Path founder Dave Morin called The Lodge with a group of tech innovators to expose myself to new and unexpected thinking.
Most of these different types of people whom you will reach out to will want to have a relationship with you. Invite them over, have them speak to your company and take dine with them at events like SXSW, CES, TED or Cannes.
Also participate in labs run by Google, Facebook, Tumblr and Twitter and meet with the engineers not just the salespeople. You’ll learn a lot more from the makers than the sellers.

6. Hire Internet kids.

Training will help, but it won’t be enough. The digital landscape is too complex and fast moving. And this is an age of specialization. If you want to do breakthrough marketing, surround yourself with young digital specialists who are obsessed with Internet culture and technology, the type of people who explore the digital world for fun, not just work.
Put them in key and empowered roles and task them with evaluating ideas, identifying the right partners, developing digital, mobile and social media strategies and keeping your company digitally literate.
Find the Gen Y people who know how to win on the Internet.
The next generation of brands that history will remember will be digital at their core. Stay close to the talent inventing it. Hire young, digital folks and people smarter than you.

7. Remember what you bring to the table.

Digital natives instinctively understand what works on the Internet. But remember you’re a marketing chief for a reason — not because you can fly drones, build robots and write code.
You understand business, culture and brands and have the skills and experience to lead people and large organizations. You have vision — something everyone needs but few possess. The secret to your longevity is maintaining curiosity, keeping an open mind and giving smart young people plenty of runway. Don’t tell them what to do. Show them where to go. That way everybody wins.

Teach an Old Dog New Digital Marketing Tricks

February 17, 2015

You’re a middle-aged chief marketing officer. And everything and everyone around you is rapidly advancing in matters digital.

But your chaotic schedule won’t allow you to learn all the things your youngest employees were seemingly born knowing how to do.

You owe it to yourself and to your career to develop skills that keep you at the top of your game.

Here’s what you can do to survive in this digital age:

Related: The Video Revolution Will Not Be Televised

1. Spend 20 minutes a day exploring.

There are no digital experts. The pace of technological change is too fast. Everyone is an explorer. The best practitioners just spend more time doing it than you. If you want to stay ahead, you need to understand the possibilities.

To do that, make digital exploration part of your lifestyle. When you hear about a new site, app, service, company, look it up. You don’t need to learn to code, but engage in the online and tech universe and actively educate yourself.

2. Get on Twitter and Instagram.

Sign up. Follow on Twitter and Instagram your colleagues, other chief marketing officers, brands, personalities and news and sports outlets that interest you.

Don’t act like a corporation. Be yourself. Try to create a few posts or updates a day. Experiment.

Share things that you’re proud of or whatever grabs your attention. Comment. Ask questions. Respond.

Once you’re comfortable, try out other social-media networks. You don’t need thousands of followers. You just want to learn best practices and formulate opinions.

3. Download apps. Buy gadgets.

Find your inner app geek. Replace as many life tasks as you can with digital services. Purchase gadgets and download apps even if you don’t know what they are exactly at first.

Some of my favorite apps to use include Uber for rides, Zite for news, Postmates for delivery, FitStar for workouts and Dark Sky for weather.

And don’t forget to avail yourself of the connected gadgets. Do some weekend drone flying, make GoPro movies and buy some wearable tech.

Document your learnings. You’ll spot trends and become smarter.

Related: 11 Unusual Social Media Tips to Drive Branding, Clicks and Conversions

4. Follow BuzzFeed video and Vice on YouTube.

You’re not just competing with other companies. You’re competing to keep up with culture.

BuzzFeed and Vice and other video outlets are creating a lot of it these days. BuzzFeed has more than 74 million unique visitors and routinely scores more than 1 million views a video.

Spend as much time as you can on popular YouTube channels like BuzzFeed and Vice. Follow the feeds of popular video creators.

There’s an art and science to creating shareable digital video content. Familiarize yourself with it. Everything you make should be designed so it could be shared online.

5. Hang out with proven innovators.

Many professionals talk to themselves too much, forgetting that the best ideas result from divergent thinking. Over the last seven years, I have tried to exit my comfort zone by spending one-on-one time with proven innovators outside the advertising and marketing field.

I’ve met with venture capitalists, engineers, founders and notable technology thinkers. I take an annual ski trip organized by Path founder Dave Morin called The Lodge with a group of tech innovators to expose myself to new and unexpected thinking.

Most of these different types of people whom you will reach out to will want to have a relationship with you. Invite them over, have them speak to your company and take dine with them at events like SXSW, CES, TED or Cannes.

Also participate in labs run by Google, Facebook, Tumblr and Twitter and meet with the engineers not just the salespeople. You’ll learn a lot more from the makers than the sellers.

6. Hire Internet kids.

Training will help, but it won’t be enough. The digital landscape is too complex and fast moving. And this is an age of specialization. If you want to do breakthrough marketing, surround yourself with young digital specialists who are obsessed with Internet culture and technology, the type of people who explore the digital world for fun, not just work.

Put them in key and empowered roles and task them with evaluating ideas, identifying the right partners, developing digital, mobile and social media strategies and keeping your company digitally literate.

Find the Gen Y people who know how to win on the Internet.

The next generation of brands that history will remember will be digital at their core. Stay close to the talent inventing it. Hire young, digital folks and people smarter than you.

7. Remember what you bring to the table.

Digital natives instinctively understand what works on the Internet. But remember you’re a marketing chief for a reason – not because you can fly drones, build robots and write code.

You understand business, culture and brands and have the skills and experience to lead people and large organizations. You have vision — something everyone needs but few possess. The secret to your longevity is maintaining curiosity, keeping an open mind and giving smart young people plenty of runway. Don’t tell them what to do. Show them where to go. That way everybody wins.

Winston Binch
WINSTON BINCH
CONTRIBUTOR
Partner, Chief Digital Officer of Deutsch in North America

Using Social Media the Right Way

January 07, 2015

The pressure of standing out above the noise in social media can create unhealthy behaviors like over posting, not engaging and being phony. While this strategy may have a positive upside in the short term, it can be detrimental to your brand in the long run.

As a social-media consultant, I’ve over time established what works for me and am passing my shortlist on to you to apply to your brand.

Related: There Are No Shortcuts to Success in Social Media

Quality trumps quantity.

I’m not a fan of posting just to have something posted. To me, quality trumps quantity every time. Why be a blabber mouth?  It becomes obvious you don’t have anything interesting to say.

By flooding your social stream, on any channel, in excess screams, or “spam,” can backfire as followers don’t appreciate it. Regardless how wonderful you think your content may be, it’s necessary to self-edit before posting.  Let’s say you just attended an amazing social event. Rather than posting all 50 photos in the space of an hour, share just your top three images. Perhaps post the photographs that didn’t make your top 10 list on other social channels to mix it up.  Don’t forget you can also post the following week to keep the hashtag alive.

Post content with distinction.

I recently attended a #VZWBuzz event that I really enjoyed, because we were treated to a private tour at the NFL behind the scenes. But I was with 20 other active social users distributing the same fantastic experience.  Think about how your image and storytelling is going to stand out from the rest of the crowd and post accordingly.

Related: How to Build a Strong Social-Media Presence

Earn engagement, don’t buy it.

Be genuine. That means don’t buy your likes or followers.

While those followings and likes may get you invited the first time around, people will see through your shortcut eventually and marketers who run contests will catch on to this very quickly.  And guess what?  They will adjust the contest rules so all parties can participate on an equal playing field.  Do you really want to have the reputation for being this type of influencer?

So try earning it like the rest of us.

Are you meant for each other?

So you want to be included on these influencers’ lists?   Instead of messaging 10 people to endorse you, my suggestion is to do an audit on your social channels.  Ask yourself if what you post on your channels aligns with the influencer, brand or company.

When I get approached to endorse a product, it has to be a match and not just about making a buck. When you get offers that really don’t make sense for your brand, turn them down, because in the long run, it will mar your image.

No two channels are the same.

Remember: Each network is different, so it pays to come up with a different caption to tell your story. Find your inner voice and uniqueness, and share it with us! Decide where you want to be with what brands you want to promote and choose wisely.

Related: 3 Social-Media Mistakes That Are Killing Interest in Your Company

Ann Tran

Using Social Media the Right Way

The pressure of standing out above the noise in social media can create unhealthy behaviors like over posting, not engaging and being phony. While this strategy may have a positive upside in the short term, it can be detrimental to your brand in the long run.
As a social-media consultant, I’ve over time established what works for me and am passing my shortlist on to you to apply to your brand.
Related: There Are No Shortcuts to Success in Social Media

Quality trumps quantity.

I’m not a fan of posting just to have something posted. To me, quality trumps quantity every time. Why be a blabber mouth? It becomes obvious you don’t have anything interesting to say.
By flooding your social stream, on any channel, in excess screams, or “spam,” can backfire as followers don’t appreciate it. Regardless how wonderful you think your content may be, it’s necessary to self-edit before posting. Let’s say you just attended an amazing social event. Rather than posting all 50 photos in the space of an hour, share just your top three images. Perhaps post the photographs that didn’t make your top 10 list on other social channels to mix it up. Don’t forget you can also post the following week to keep the hashtag alive.

Post content with distinction.

I recently attended a #VZWBuzz event that I really enjoyed, because we were treated to a private tour at the NFL behind the scenes. But I was with 20 other active social users distributing the same fantastic experience. Think about how your image and storytelling is going to stand out from the rest of the crowd and post accordingly.

Earn engagement, don’t buy it.

Be genuine. That means don’t buy your likes or followers.
While those followings and likes may get you invited the first time around, people will see through your shortcut eventually and marketers who run contests will catch on to this very quickly. And guess what? They will adjust the contest rules so all parties can participate on an equal playing field. Do you really want to have the reputation for being this type of influencer?
So try earning it like the rest of us.

Are you meant for each other?

So you want to be included on these influencers’ lists? Instead of messaging 10 people to endorse you, my suggestion is to do an audit on your social channels. Ask yourself if what you post on your channels aligns with the influencer, brand or company.
When I get approached to endorse a product, it has to be a match and not just about making a buck. When you get offers that really don’t make sense for your brand, turn them down, because in the long run, it will mar your image.

No two channels are the same.

Remember: Each network is different, so it pays to come up with a different caption to tell your story. Find your inner voice and uniqueness, and share it with us! Decide where you want to be with what brands you want to promote and choose wisely.