All posts by AdamPressman

10 Entrepreneurial Land Mines to Avoid

10 Entrepreneurial Land Mines to Avoid

JONATHAN LONG
CONTRIBUTOR
Founder and CEO, Market Domination Media
Image credit: Shutterstock

Every entrepreneur will make mistakes. Nobody is perfect, and most business owners are constantly sailing in uncharted waters, learning as they go.

While completely avoiding all mistakes is impossible, there are some that I see entrepreneurs make over and over — errors that shouldn’t be as common as they are. In no particular order, here are 10 entrepreneurial land mines to avoid.

1. Being cheap when it comes to marketing.

You might have the best product or service and provide the most value, but if nobody sees it, how do you plan to stay above water and grow? Everyone is “plugged in” these days — a strong online presence is key and you have to be prepared to spend money to make money. Rather than looking for the cheapest SEO and online marketing solution, seek out a marketing partner that can deliver the kind of results that will lead to explosive growth.

Related: The Valuable Lessons These CEOs Learned About Leadership

2. Paying huge salaries from the start.

You should be focused on cutting personal expenses in the beginning and not worrying about drawing a large salary. Many startups receive funding and operate without paying close attention to their burn rates and the next thing they know the funds run dry. Current investors would rather cut their losses and walk away rather than put more money into a failure and very few venture capitalists want to throw money at a sinking ship.

If you’re bootstrapping your business, attempt to live off your savings, or if you need to draw a salary, take the bare minimum needed for survival.

3. Not having a solid monetization plan in place.

A business needs to generate revenue. There are some instances when huge valuations come out in the media, such as Tinder being valued at more than $5 billion after 20 months and not generating a single cent of revenue. For every Tinder, there are tens of thousands of businesses that are failing because they aren’t generating enough revenue to keep their doors open. You have the best chance of surviving if you have a monetization plan in place from day one.

4. Selecting the wrong co-founder(s).

A co-founder relationship is a lot like a marriage. You need to be on the same page and be willing to work through differences and rough times. You wouldn’t meet someone and immediately head to the wedding chapel, right? (Crazy Vegas weekend stories don’t apply.) You need to make sure you and your potential co-founder(s) are on the same page and will be able to stay on the same path, regardless of how bumpy the ride becomes.

5. Trying to do everything yourself and not delegating.

One of the biggest mistakes I made in the beginning was thinking I could do it all. It wasn’t an ego play — it was more of a lack of trust. I didn’t think anyone could do something with the same level of commitment that I could. This caused too much responsibility to pile on my shoulders. Don’t be afraid to fully trust your team members — learn to delegate and let them do the job you hired them for.

6. Not focusing enough on your customers.

You might think you know what your customers want, but you will never be 100 percent certain unless you ask them. Ignoring your customers is the quickest way to lose momentum and stall your growth. Engage with them through online surveys and face-to-face communication. Ask them what they like, what they don’t like and what is one thing they would change if they were in your shoes. Your best feedback will always come directly from the people actually using your product or service.

Related: 4 Harsh Marketing Lessons From 4 Small-Business Owners

7. Not paying for proper legal advice.

I recently had a consultation call with a startup team and we were reviewing their marketing budget. They are self funded, and while they don’t have millions in VC funding, they do have a healthy sum of money to work with. The founder mentioned to me that the company just made some changes to its privacy policy and “saved $400 by matching it up with a similar one” rather than having their attorney review it.

Don’t suddenly become frugal when it comes to legal advice. While the cost might seem like a lot in the beginning, it could potentially save you thousands of dollars and prevent future headaches.

8. Spending money on unnecessary things.

While a nice modern office in the booming part of the city might be appealing, is it really necessary? Someone forwarded me an eBay listing a while back that included a half-dozen vintage arcade machines. They were part of the assets being liquidated that once belonged to a startup.

Allocate your money to areas of your business that will help you grow, ensuring your company will be around in the future. Want to add a ping-pong table to your office? Set a goal to hit and use the ping-pong table as a reward. Reckless spending will sink your ship quickly.

9. Waiting to launch until everything is perfect.

News flash: there is no such thing as perfect. If you spend too much time trying to perfect everything you could miss your window of opportunity. The quicker you launch, the quicker you can get the user and market feedback required to adjust, scale and grow your business. In fact, there have been several software-as-a-service startups that launched before their products were even ready. The companies wanted to gauge interest and see if their target markets were going to sign up at their price points.

10. Being afraid to ask for advice and help.

Never be afraid to ask for help — no matter what type of obstacle is standing in your way. There is a good chance another entrepreneur has faced the same challenge in some capacity. I’ve learned that the entrepreneurial community is a very tight circle, and almost everyone is willing to offer help in the form of advice and suggestions to one another. All you have to do is ask. I’ve improved my business tremendously simply by asking for advice when I needed it from the circle of entrepreneurs that I communicate with on a regular basis.

Related: If You’re Not Course-Correcting, You’re Not Taking Enough Risks

Steps to Starting a Small Business

Steps to Starting a Small Business

CAROLYN SUN
ENTREPRENEUR STAFF
Research Editor
Image credit: Shutterstock

So you’re thinking about starting a business? Terrific. About 543,000 small businesses are started each month in the United States according to data from DocStoc. However, for those thinking about starting one, it’s often the mental hurdles that prevent you from forging ahead.

Unanswered questions can get in the way of advancement. Am I ready to start a business? Do I have enough savings and time? Or, I have several business ideas — which one should I pursue?

Starting a business is exciting, heady stuff, and it’s not for everyone. Here’s some guidance to help you determine your entrepreneurial talents, whether you’re ready to join the ranks of small business owners and the next steps.

Why Start a Business?

For some, entrepreneurship is inspired by the need for autonomy, like in Jayson DeMers’ case. The founder and CEO of AudienceBloom, a Seattle-based SEO agency, was 24 years old and working a full-time job at an online-marketing agency when he began a side business.

“I questioned everything and felt uncomfortable being bound by someone else’s rules,” he says. “I wanted to be free to make my own decisions, take time off when I chose to (without asking) and not have to report to anyone.”

After gathering freelance clients, DeMers was eventually able to quit his full-time job.

Image Credit: Docstoc

For others, starting a business comes from solving a problem in their own lives, like it did with Sujan Patel, the vice president of marketing at When I Work, an employee software scheduling company. Last year, Patel, 30 years old at the time, created two marketing tools to save himself time and effort in his job. After telling friends, who were also in the marketing field, about his tools, he discovered they were willing to pay him money for access to them.

“That’s when I knew I had something people really wanted,” he says. “It was a bit of an accident.”

He started two new businesses, ContentMarketer.io and Narrow.io, with the benefit of marketing his SaaS products to in an industry where he already had more than 10 years of experience.

Some entrepreneurs go into business for the challenge. Mike Templeman, CEO of Foxtail Marketing, a digital content marketing firm specializing in B2B SaaS, was at a full-time job where he’d been promoted and given a raise — and he found himself restless. He would work on side projects at night. Eventually, those projects brought in enough income to allow him to leave his full-time job and start his own company at the age of 30.

Also, a significant number of baby boomers become business owners, revealfindings from the Kauffman Foundation. Martin Zwilling, founder and CEO ofStartup Professionals, a company that provides products and services to startup founders and small business owners, was 60 years old and halfway to retirement when he started his one-man business development consulting firm.

Zwilling — who’d had a long career as a software executive and tech consultant — says money wasn’t the top priority for starting his business.

“I wanted to make a positive contribution to aspiring and new entrepreneurs.”

There are many reasons for starting your own business. Putting a name to yours can help you identify if entrepreneurship is right for you.

Related: 50 Signs You Need to Start Your Own Business

Are You Ready?

While you may feel a sense of urgency to quit your job and get your business started, don’t quit just yet. How long will you be able to cover your regular expenses as you build your business? Do you have to keep your job as you work your business on the side? It’s time to assess your life situation to help you figure out the best way forward.

Sara Sutton Fell was in her third trimester of pregnancy and had lost her job shortly before she started her business, FlexJobs, an online career site with flexible jobs that include telecommuting and part-time work. Starting a business while pregnant is not something she says she’d recommend, but her business idea resonated so strongly, Sutton Fell felt compelled to do so in spite of complications about the timing.

Image Credit: Docstoc

To assess your readiness, ask yourself if you have the financial and emotional support you need to take care of yourself (and possibly your family) as you build your new business. How much savings should you have before starting?

There is no single correct answer. Some business owners have no savings when they start — not ideal — while some have enough to cover several years of expenses. The bottom line is to not be sacrificing paying your fixed expenses — such as rent/mortgage — to fund your new business. Or figuring out a way to decrease your fixed expenses, like moving in with your parents — also not ideal, but perhaps a temporary money saver — or getting a roommate, to funnel money toward realizing your new business.

Foxtail’s Templeman had a few months of savings in the bank and a secondary cash stream that met his basic monthly expenses before he quit his job. He also had a young child to support and another baby on the way when he started a his business.

“It wasn’t an ideal time,” he admits. “My wife was really wanting something more stable.”

But, he took the risk. Risk is inextricably a part of starting your own business, but the risks should be calculated and fit your lifestyle.

Deborah Mitchell, CEO of Deborah Mitchell Media Associates, a media and brand management company, took her own risks after a 20-plus year career as a television producer at CBS. Mitchell says she believes that her being single with no kids gave her the freedom to take more risks as a new business owner.

“But being single also left me with limited emotional and financial support, all vital things that you need when starting any venture,” she says.

Don’t stop there — ask and answer the following:

  • What you are willing to do to start a business? Examine what you will need to do to make your business a reality. Startup Professionals’ Zwilling, who had been a tech consultant for years, bootstrapped it, because he didn’t want to depend on investors to start his own company.
  • How will I fund my startup business? Funding depends on what you’re willing to do. Mitchell used her personal savings to start her company and runs her consulting firm as a virtual office with remote workers to save money on rent. When I Work’s Patel freelanced as a consultant to make extra money and used the income to fund his two startups.
  • How long can you survive the possible loss in income? Patel had to ask himself if he was willing to lose the time and short-term income by starting two new businesses.
  • Are you ready for the responsibilities and stresses of being an entrepreneur? When you open a new business, the buck stops with you. AudienceBloom’s DeMers asked himself if he was prepared for the responsibilities, risks and stresses of entrepreneurship.

Filling out this Personal Goals and Objectives worksheet from Start Your Own Business (Entrepreneur Press) can help you identify your business goals and whether starting a small business is right for you.

10 Free Website Usability Tools to Improve Your Customer Experience

10 Free Website Usability Tools to Improve Your Customer Experience

ANN SMARTY
CONTRIBUTOR
Founder of MyBlogU, Brand Manager at Internet Marketing Ninjas

Usability is a crucial part of running a successful website. Broken links, bad contrast, text blocks, over-complicated designs, technical clutter . . . these can spell death for both website traffic and sales conversions. The good news, however, is that these issues are enough of a problem that hundreds of tools now exist to assist with the process of properly testing a website.

Related: Stop Being Such a Tight Wad. Invest In a Great Website.

While certain process are worth putting money and effort into (for example, hiring testers to do a thorough check and recheck, and to do proper split testing), some things can be handled for free.

Here are ten useful tools to get you started. At the very least, they can point you in the right direction so you know where to spend your budget.

1. WhatFix

Always be there when your user needs you: WhatFix allows you to create interactive flows explaining any part of your site: You can create multiple flows and use them as the non-intrusive widget. A flow is the step-by-step explanation of what should be done on the current page. WhatFix is free, with the option to upgrade to create self-hosted customized flows.

2. Color Oracle

Is your site optimized for people with color blindness? You might not think it is worth catering to such a small sliver of the population, but there are more people suffering from color perception issues than you think. According to Color Blindness Awareness, 1 in 12 men and 1 in 200 women have color awareness problems, which means a fair percentage of your users are going to have trouble seeing colors in your design.

Color Oracle is an overlay filter that you can use on any art or designs to make sure your colors can be perceived by anyone who visits.

3. Paletton

Speaking of colors, you don’t want to consider just color blindness. You also want to make sure your colors mesh as well as you assume they will. Given some of the horrible color choices even official brands choose for their websites, logos and products, color choice is too frequently ignored. Indeed, this important choice is typically reserved for when customers tick off those psychological association boxes companies rely on more than they do common sense.

Having garish or uncomfortable colors will make viewing your site harder for the user. Paletton makes it easy to find the best combinations of colors, tones and shades.

Related: 5 Things That Belong on the Front Page of Your Website

4. Cyfe

Create your own site performance and usability dashboard to monitor how your site is serving users. Your usability dashboard can aggregate the data from the following built-in tools: Google Analytics (to spot any weird activity), Pingdom (to monitor the down time) and ZenDesk (to monitor your customer team stats).

In addition, you can add widgets for any RSS feed (for example, your brand-name mentions, to track questions from customers), and any Google spreadsheet. (You can also use Google Docs to aggregate notes from your team.) The cool thing about Cyfe is that you can see all these widgets on one page to get a handy bird’s-eye view of all the aggregated data.

5. Page Speed

Site speed is important, because if your site doesn’t load well, people won’t bother to use it. This is especially true in today’s age, when high speed Internet is in almost every household, and available on every mobile device. Page Speedwill analyze your web page speed, and diagnose problems that might be slowing it down. All you have to do is put in your URL.

If you are wondering how your site downtime looks like compared to that of other sites, here are up-to-date uptime stats for you to dig in. These stats are updated every month to show you the biggest losers and winners when it comes to hosting service uptime.

6. Pingdom

If you are worried about bottlenecking, this is a great tool. Pingdom will isolate any bottlenecks that are impacting speed or causing pages to loop. Pingdom has a subscription service that will automatically test your site every day, so you will be alerted to any issues that crop up the moment they are detected. That is a paid service, but basic testing is free. As mentioned above, I use Cyfe to monitor my site downtime.

7. Spur

Get an honest critique on your design choices, with Spur. You put in your URL, and Spur runs it against classic design principles to tell you what ”rules” you are violating. You will be able to see what does and does not work. Then you can get a further critique from community members, sharing the original and the changed designs, based on their recommendations.

8. Feedback Form

WordPress is a platform of choice for many due to the many plugins that you can use to customize the website for free. Feedback Form is one of those invaluable ones that everyone should install. You can create simple forms in various styles that ask your users directly about ways you can improve usability.

What better way to find out than to go straight for the source? This is only one of many customizable feedback form generators out there for WordPress.

If your site runs on WordPress, here are a few more must-have WordPress plugins to install, including WP Super Cache for better load time and Gravity Forms for more feedback form options.

9. Chalkmark

Chalkmark is a really cool way of crowdsourcing usability and design feedback. You provide a design screenshot, and people on the site leave you notes. It is all based on first-click, so you get fresh impression opinions every single time. The information is then put into a visual format as a heatmat, so you see for yourself where people clicked, avoided and created the most traffic. It is easy to use, and highly effective. You won’t find a better way to get mass opinions all in one place.

10. Five Second Test

Five Second Test focuses on two things: landing pages, and calls to action. It quickly evaluates your design to tell you whether these components are being properly optimized. From there, it gives you actionable tips on how to improve, as well as alerts about serious problems that have to be addressed.

Usability is all about first impressions, which is where the term comes from. You have to be able to hook the attention of users within the first five seconds of their landing on your page, or your site is not doing its job.

Do you have any tools to put on this list? We would love to hear about them, so let us know in the comments!

Related: How to Build a Multi-Platform Website

Become the Lone Wolf: 3 Ways to Separate Your Startup From the Pack

Become the Lone Wolf: 3 Ways to Separate Your Startup From the Pack

WALTER CHEN
CONTRIBUTOR
CEO & Co-founder, iDoneThis
Image credit: Shutterstock

The lone wolf gets a lot of guff for separating from the pack, but when it comes to entrepreneurship, separating yourself is exactly what you should be doing. The startup world is remarkably competitive, and about 90 percent of startups will fail.

Not a fun statistic — I know.

Chances are likely that your business exists among a large wolf pack of startups that all seemingly provide the same service. This is frustrating when you know that you are providing an important product. You know it’s different from other products because you have spent months — even years — creating it, but customers haven’t had that time. They’ve only just met you, so unfortunately, you run the risk of looking identical to a service they already use or know of.

Related: If You Build It, They Will Not Come

Take the companies Customer.io and MailChimp, for example. At first glance, each of these companies specialize in sending email. Looking at their features, prices, testimonials and even benefits, a new user would have no problem choosing one by randomly drawing from a hat. However, at a closer look, you begin to see what sets them apart. You begin to learn about their core value, and suddenly you’re seeing them in a new light.

For example, it turns out that Customer.io is known for making it easy to send emails to your customers who are already using your app. Their main focus is to help you communicate better with your customers, in a tailored way, personalized to what the customer is already doing in the app. On the other hand, MailChimp is focused on email marketing and making it easy to send email newsletters to anyone you might have on your email list. This core value sets them apart, and once you see it, the two products couldn’t be more different.

Based on their core values, one is more concerned with growth, while the other focuses on retention. Depending on your company’s strategy, you can make an educated decision between the two.

How Wistia broke from the pack of video hosting sites

A recent study shows that 1.8 million words have the same impact as a one-minute video. That’s about 150 days of writing that can all be packaged into one tiny video. So it’s no coincidence that a myriad of video hosting companies have entered the startup scene in the last 10 years.

Wistia is a company that knows better than anyone the trials and tribulations of feeling overshadowed in a massive wolf pack, as there are several other video platforms offering basic video hosting functionality. With this kind of competition, how do you set yourself apart? How do you break off from the wolf pack and find success in your own adventure? Moreover, technology is constantly changing. How do you market a reliable product when software is bound to go through countless features and continuously evolve?

The answer to these questions boils down to one simple concept — a gold mine that makes people trust that you have just the product they need. Just four years ago, Wistia was doing everything they could to market their product to as many people as possible. They would advertise the features of their video platform left and right, which essentially resulted in a crazy marketing spider web that muddled the overall essence of their product.

You can list feature after feature and spout benefit after benefit, but if there isn’t one unified idea to umbrella that under, people are going to miss out on that “aha!” moment that will make them recognize the value of your product.

Related: 3 Tips for Building a Business That Reflects Your Deepest Values

This idea will form your core value — all you need is a mission and a vision. Here are three ways to get there:

1. Establish your mission to help your customers.

Wistia co-founder and CEO Chris Savage highly encourages companies to write down their mission as a way to focus on what it is you are trying to help your audience do. You mission is something that will establish who you are and will convey your passion for your product. Writing it down and ingraining it in your marketing strategy will change the way that people see your product. This is why Wistia markets to their mission as opposed to their product.

Before establishing a mission, Wistia was marketing to their product. This means that they were sharing all that their product had to offer without really providing a basis for what exactly it was they were offering. Chris couldn’t quite figure out why they weren’t growing, but once they established a company mission, they saw everything about their marketing transform for the better.

Wistia’s mission is to empower people to use video. Knowing this, they don’t make any marketing decisions that contradict this statement, and this resulted in a significantly broader range of content they could produce. Just look at their blog. It’s chock-full of fun content including actionable tips on how to make your videos more accessible using captions, improved tools for your video library management, how to create visual stories with a B-roll, and much more.

This content fits under their mission because it’s helping their users get the most out of making their own videos.

2. Define your vision to differentiate your product.

Having a mission is great, but when it stands alone, it can seem rather static. It’s also important to look toward the future and set goals for your company. Wistia has done this by defining their vision. Your vision is something that differentiates your product from everything else on the market.

Wistia came to their vision by realizing that people were using their product for a multitude of reasons — marketing, internal training, collaboration etc. — which looks great, but also makes it really hard to focus on everything. They realized that what it came down to was that Wistia was built for video marketing. You could use Wistia for everything that people had already been using it for, but it was built for video marketing.

The introduction of Turnstile on Wistia was what really set their vision in motion. Turnstile is a tool that lets you identify leads and capture emails through your video. Unsurprisingly, people saw Turnstile and suddenly realized why Wistia was different from other video-hosting platforms. No other video hosting platform was allowing you to run analytics, capture leads andcapture emails through the video on your site. Wistia’s clients could get actionable data telling them what segments of their videos people were watching.

It’s their video marketing that sets them apart.

3. Market your core value to build an educated and loyal consumer base.

Once you have established the two tenets that make up your core value, marketing will naturally become a lot easier, and the period of time from when someone learns about your product to having an “aha!” moment will get shorter and shorter.

Once Wistia established their mission and defined their vision, they started integrating this language into everything and began their solo journey away from the rest of the pack. Their external marketing emphasized that they were a video-marketing platform, and their content made people feel empowered to use video as a tool. Internally, they implemented their core value into the ways they thought and talked about their company out loud and on their site.

Suddenly, Wistia found themselves a proud lone wolf.

Related: What Volkswagen Can Teach You About Values-Based Marketing

The Secret to the Perfect Holiday Email Campaign

The Secret to the Perfect Holiday Email Campaign

KALEIGH MOORE
CONTRIBUTOR
Social Media Consultant and Copywriter
Image credit: Atos International

Yes, it’s that time again. Holiday shopping season is on its way. (Although, for some, it’s already started.)

For online retailers, there’s more competition than ever before. Cyber Monday brought in more than $2 billionfor online retailers in 2014, and holiday spending was up 15 percent from the year before, according to a ComScore report.

To be sure they don’t miss out on this incredible time for sales, some merchants already have begun plotting their holiday marketing strategy, which includesemail marketing.

Why email?

Email is one of the most important aspects of a holiday strategy because in 2014, more than one in fouronline orders on Black Friday were placed as a direct result of email marketing. Plus, this medium was cited as the single most effective marketing channel in the United States that same year.

Think about it: While many people have a crowded inbox, an email has much more staying power than a social message that falls victim to algorithms, time passage, and limited reach without paid promotion.

The next question, then, is: “How do I write the perfect holiday email campaign?”

Related: How to Create an Editorial Calendar for Your Blog

Write an Open-Worthy Subject Line

The subject line of your email is essential. After all, it’s what gets your reader to open and discover the marketing message inside. Write a snooze-worthy subject line and your email will sit unopened until it eventually gets pushed down in the queue (and ultimately becomes out of sight, out of mind).

Think about using these tried and tested subject lines:

  1. “You’re Missing Out on X” (create fear of missing out)
  2. “A Special Discount for You, (First Name)” (personalized)
  3. “Want a Free Gift?” (everyone loves free things)

Next, think about your email’s core objective…what should the reader do once they open the message?

Start With One

When crafting your holiday emails, think about the single objective you want your customer to accomplish as a result of opening and reading your message. Eliminate decision fatigue by resisting the temptation to showcase every sale and promotion—just focus on the single-best promotion based on past success or customer feedback.

Once you’ve identified your objective, create a simple call to action button that is centrally located and easy for the scanning reader to find. Your button should have compelling microcopy (that’s the words on or around the call to action button) such as:

  • Get my discount
  • See the sale
  • Get shopping
  • Show me more

These simple phrases tell the reader exactly what they can accomplish by clicking on your button as well as what they can expect to find on the other side.

Related: 4 Apps That Can Make You a Better Writer

Keep It Simple

As for the overall design and messaging of your holiday email, less is more.

Your customers are being bombarded with marketing messages all season long. Don’t add to the noise by sending complex email with bells and whistles. Your email should download quickly and leverage whitespace that lets messages and images breathe.

Also, it must be mobile-friendly. According to Litmus, 53 percent of all emails are opened on a mobile device—so if your content doesn’t display correctly in those environments, your customers probably won’t take the time to pinch and scroll until they can see things clearly.

Get Planning

The final secret to your holiday email campaign: Start writing drafts right now.

Shoppers are starting earlier than ever, so you need to allow for time to refine your message and email campaign design before your competitors start sending their own messages and snapping up customers.

Related: 5 Blog Topics You Need to Stop Writing About

No Pain, No Gain in Startups: Short-term Suffering Leads to Lasting Rewards

No Pain, No Gain in Startups: Short-term Suffering Leads to Lasting Rewards

JOHN TABIS
CONTRIBUTOR
Founder and CEO, The Bouqs Company

When it comes to startups, risk comes to mind for many. But not taking that leap poses a greater risk — the risk of missing a great opportunity for compensation, personal growth and networking galore. Choosing to accept startup risk — as a founder or early employee — could fundamentally alter your life and career, and quite frankly, I think you should do it.

Building a startup isn’t as risky as it sounds, it just requires a trade off of some short-term pain for long-term gain. Here are some initial pains I went through when building my company, so you can be ready when starting yours or joining your first new venture:

Related: 4 Steps to Taking Calculated Risks That Move Your Business Forward 

Short-term pain #1: Little to no pay

When I first started The Bouqs Co., I took no pay for eight months. Zero dollars. And I’m no spring chicken. I had a 15-year career at Bain & Co and Disney, a new mortgage in Los Angeles and a 1-year-old boy at home.

Ouch.

This kind of sacrifice is common in the beginning stages of a startup. Founders often sacrifice their pay to fund what needs funded, betting they’ll get it back (and more) later. And due to necessity, most startups pay below market in salary in early stages, asking employees to focus on equity upside instead.

Short-term pain #2: More hours

Startup founders and early employees work more hours than almost anyone — except maybe bankers. For example, at the launch of XYZ Co., two to three people will be the only ones running the entire operation. That’s a lot of work per employee. As funding and demand increase for XYZ Co., the team will expand to six then 10 then 20 and so on.

The trouble is, no matter the number of people on XYZ Co.’s team, the work is never less. Nothing about XYZ Co. existed in its early days, so it requires an incredible amount of time and energy to give it life and sustain it. This means many hours split among few people — and it’s a grind.

Short-term pain #3: The fear it might not work out

The founding team works long hours for little or no pay, barely scraping by for months. Regardless of their Herculean effort, there’s no guarantee the company will succeed. There’s a constant fear in the back of everyone’s mind that they are sacrificing all they have for something that may ultimately fail.

That kind of stress paired with early mornings, late nights and lack of funds is usually what scares away would-be entrepreneurs. But it’s just fear. It’s not reality. While there’s no guarantee it will work, there’s also no guarantee it won’t.

Related: What the High Dive Can Teach Entrepreneurs About Dealing With Fear

And ultimately, it isn’t real risk. Regardless of the outcome, the gains will likely outweigh these pains. Here’s how you win, regardless of whether your startup results in an initial public offering or a closing of the business:

Long-term gain #1: Compensation growth and equity

While founders and early employees may start out making below-market salary for their skills, when the company gets big, they’ll be making more than they would have in their alternative reality non-startup company. At a startup, founders automatically step into senior management roles, skipping over the traditional rise up the ladder. As the company grows, early employees naturally move into higher management positions. Since they helped build the company from the ground up, they’ve earned the seniority needed to lead newer employees.

Additionally, the equity value in a successful startup can be more than enough to offset any short-term decreases in pay in the beginning. As a startup accrues value, equity value grows to exceed what early team members would make as employees at regular day jobs.

Long-term gain #2: Not much is actually lost — even in failure

Even if the business fails, not much money is lost by an employee or founder in the grand scheme of things. Let’s say Sara tries to build a startup. She makes nothing. Zero dollars. Zilch. Six months later, it fails. Take the lost wages (half of one year’s salary at the next best alternative job) and divide it by all the money she will make in her career. It’s just a tiny portion.

The losses, while real, are mitigated by the short time frame in which startups make it or break it.

Long-term gain #3: Learning at a fast-forward pace

Running a startup forces founders and employees to learn more than they would at any traditional job, earlier in their career. Everyone is forced to do more, do it more quickly and are asked to execute beyond their pay grade and experience. This means rapid development of experience and skills that may take years to acquire in another environment. If the company doesn’t go big, at the least employees will walk away with knowledge and experience that makes them more valuable in the job market.

Long-term gain #4: Building a solid network

When building a startup, founders and employees meet and have the opportunity to develop relationships with key people who may influence the business or their career. They’ll attend industry events and meet business influencers, investors, founders and others who could get their ideas in front of the right eyes to help the startup take off. These connections may also support their individual careers down the road. Plus, it doesn’t hurt to be well-connected to a pool of successful investors when another great idea for a business manifests in the future.

While there can be downsides to founding or working at a startup in the beginning, there’s always a light at the end of the tunnel — in the upside or downside. Ultimately, the experience gained, the connections made and lessons learned are likely to be more than enough value to cover any short-term losses.

And those who make it? They get to change the world in some way, experience a life-changing sense of accomplishment and validate that the risk was worth it all along.

What short-term sacrifices did you make when you started your own business? What did you gain long-term? Please comment below.

Related: 7 Essentials for Overcoming Mental Barriers to Exceptional Success

Be Careful of Data That Can Cause Bad Insights

ULAS BARDAK
Chief Data Officer at Whisper

You are excited, you turned your dreams into a product. Now you sit and watch as new users trickle in. One by one, they start using your product. You see more users in your database; maybe you see orders being placed. Great! Now what’s next? Is there anything you can do to make the user experience better? Maybe that button should really be blue? Does there really need to be an intro video? What if the loading screen is taking too long for the users in India? Answers to these questions and many more can be derived from data. The problem is, you need to know what data to collect and how to collect it. More importantly, you need to know how to look at the data and how to reason with it. In doing so, it is vital to keep one thing in mind: The only thing worse than not having data is drawing bad conclusions from bad data.

Seven years ago, I was sitting at a research lab in Tokyo working on ways to improve the allocation of security guards all over Japan. From that moment until today, I have had the good fortune of working on various problems and building data-science teams across different companies. I have seen and learned from various data pitfalls and want to share some of the most interesting and impactful ones here.

Related: 3 Ways Scrappy Entrepreneurs Can Keep Data Scientists on Board and Motivated

Be careful of biases.

Humans are creatures of habit — and biases. For example, we routinely pick data that fits/confirms our preconceptions (confirmation bias), choose data that may not be representative of the user base (selection bias) or focus on the most obvious attributes of the users/products ignoring anything else which be the actual cause of changes (salience Bias).  Some of these biases can have tremendous effects on evaluating performance.

The quickest remedy here is to take a step back and see if the population you are considering for your analysis is representative of the overall population you are targeting. If any subpopulation of the users are not represented or their ratio in the overall population is different than what is observed in testing, it is time to reconsider how the users are sampled for the test.

Learn to look at the ‘right-size’ picture.

Having a clear view of the big picture is always important but depending on the problem in hand, it can also be misleading.

Consider the case where we are trying to optimize for new-user conversions, and we have an app that runs both on iOS and Android. Overall, we may see that it has 20,000 users, out of which 10,000 converted and 10,000 were lost. Then we dig a bit deeper and look at each individual platform. We may see that on Android, we are doing really well, with 400 conversions to 100 users lost, while on iOS, it is basically even for conversions and for users lost.  But if we had only looked at the overall picture, we would have lost the fact that whatever we are doing on Android is working. This effect of having a seemingly obvious overall trend disappear or reverse itself when looking at individual groups vs. the combination of all those groups is called “Simpson’s Paradox,” and it shows up more often than one would expect.

Related: 4 Tips to Landing Your Dream Job in Big Data

Make sure you have enough data to make informed decisions

It is common to look at changes in user behavior and assume that the recent change you have made is responsible.  But how do you know it was not based on sheer luck? This concept of statistical significance can easily lead to bad decisions that get made, as the observed changes are likely to be purely based on chance. Therefore, they may not only be ineffective but also have the very opposite effect of what was originally desired.

After all, you wouldn’t make a decision based on a single user, but how about 10, hundred, or even a thousand users? Is there a magic number? As it turns out, there isn’t, and this really is a bit of a trick question. It really depends on what you are trying to track and compare. If you are going to be tracking users for a long period of time, you can work with a smaller set of users. Or if this is an event that happens very often, then you can also work with a small set of users.

Data can be your biggest ally and your most versatile tool when finding the right direction for your product. However, just as good data can be of great value, bad data can be hugely detrimental. When you are faced with making a data-driven decision, ask yourself just one question: Am I looking at the right type of data, representing the right population of users, and do I have the right amount of it in order to see significance?  Using this as your guidepost will hopefully lead you to the right outcomes.

Related: 4 Ways to Construct a ‘Data-Innovation’ Map for Your Business

9 Tools to Improve Your Instagram Marketing

9 Tools to Improve Your Instagram Marketing

KIM GARST
CONTRIBUTOR
Founder and CEO of Boom! Social

Instagram can be an incredibly powerful platform for marketers. With nearly 28 percent of the U.S. population now using it, there is no better platform for marketers who want to promote visual content. While the app alone may be enough to get you started, using the right tools can really ramp up your results. For those who want to take their Instagram marketing to the next level, consider the following:

1. Piqora

Piqora

Ever wonder which images are most effective with your audience or which hashtags you should be using to get the maximum visibility for your images? Piqora lets you know exactly which images get the most likes and comments so you can constantly be improving on your content strategy. Piqora also provides unique hashtag analytics, giving you important insights into which individual users are using certain hashtags, and how influential those users are. This is a great feature for finding and following influencers in your niche.

Related: 5 Ways to Make Your Instagram Photos Stand Out

2. Word Dream

Word-Dream

This is another graphic app that’s easier than easy to use. Simply plug in the text you want, and watch as the app creates a stunning graphic you can download and share on social media. If you want to play around with your graphic to add your own style, you can certainly do this too. With options like color and style adjustments, filters, special effects and text layouts, you can customize your graphics to give them a style all their own. Struggling with finding suitable quotes to use in your images? An added bonus is that Word Dream provides you with hundreds of inspiring and motivational quotes you can use for your designs. Word Dream is available free for a limited time on iTunes and Google Play.

3. Repost

Repost-Example

Repost lets you easily repost photos on Instagram while giving credit to the original poster. It also lets you see which photos and users are getting the most reposts, as well as allowing you to search for relevant users, tags and contests. Available on both iOS and Android.

4. Tapshop

Tapshop

Owned by Piqora (see above), Tapshop lets you turn your Instagram into an online shopping portal. When users click on a link within your profile, they’ll be taken to a landing page full of your products they’ve liked. They can then buy any product on that page, and the next time they “like” a photo on your feed? They automatically get an email with a link to buy that product.

5. Crowdfire

Crowdfire

Have you ever noticed your follower count going down, and wanted to know exactly who has unfollowed you? Crowdfire gives you an easy way to find inactive followers and unfollower, find new users to follow and keep track of how your social media updates impact your follow / unfollower numbers.

Related: 5 Things You Need to Know About Instagram’s New Ad Platform

6. Schedugram

schedugram

Do you ever have images on your computer that you want to share on Instagram? You have to get them into your phone, then type your description on that tiny little keyword. With Schedugram, you can now post to Instagram from your computer. It lets you easily schedule and manage your Instagram posts via a single or bulk upload so you can plan ahead. Have more than one account? Schedugram also lets you manage and post to multiple accounts all from the same dashboard.

7. Iconosquare

iconosquare

Iconosquare is another fantastic tool for viewing Instagram via the web. It gives you the ability to respond to comments, search for posts by hashtag keywords, plus a new contest feature. The tool also allows you to easily see who your friends are following, and to see what content is currently getting the most likes and comments via the Populars tab. It also gives you access to a whole host of unique analytics, like love rate, talk rate and post distribution.

8. Diptic

diptic-7-screens

Diptic is a photo collage app, however, it isn’t like the most other collage apps. Diptic actually has a couple of features that sets it apart such as animated photo collages and video collaging that you can put to music. Unfortunately, the full range of this app’s functionality is only available for iOS, but they do have an Android app.

9. Tagboard

tagboard

Tagboard allows you to search and follow hashtags to see content that is being shared. It’s a great way to find popular social media posts you can share with your audience. Plus, it also offers a content aggregation feature for events, websites, etc.

Having the right tools can make a world of difference for your Instagram strategy, but if you are also looking to grow your following then check out my post, 9 Ways To Get More Instagram Followers. My 10 Instagram Marketing Hacks can also help you be more effective.

Which tools would you add to this list? What’s your go-to Instagram tool? Feel free to share below.

Related: How One Woman’s Cosmetic Company ‘Gramed Its Way to Insta-Success

4 early-warning signs one of your managers is becoming a problem

Bob Corlett, Contributing Writer Oct 21, 2015, 1:59pm EDT Updated: Oct 21, 2015, 5:05pm EDT

Are your managers giving your company a bad reputation?

Image provided by Getty Images

A few years ago, the caliber of your management team was not a public matter. Your internal disagreements stayed private. Outsiders rarely knew whether or not you had few bad apples on your leadership team.

Frankly, if most of your managers were good, you could get away with a few who were not-so-good. HR only needed (or wanted) to intervene if you were going to be sued.

It was a pretty low bar. Now those days are gone. Having 80 percent good (or good-ish) managers doesn’t cut it anymore.

Thanks to employer reputation sites like Glassdoor and Indeed, one bad manager with frequent employee turnover can make your entire organization look like a bad place to work.

Because of the increasing visibility of internal management problems, there has been a huge growth in the demand for executive coaching. Sharon Armstrong, co-author of “The Essential HR Handbook,” noted that some managers are great at achieving company goals, but may be leaving a path of destruction in their wake.

She wrote, “Some managers are well-liked but not terrifically effective. But most managers need coaching to become both effective at getting results and effective at developing people. Having consistently good managers is the key to maintaining a good reputation as a place to work. And that means you need to invest in the development of your managers.”

Signs of a management problem

Here are a few early warning indicators that indicate when you might want to get coaching for your managers:

  1. Their business results are not fast enough, large enough or up to the standard needed.
  2. You see obvious internal disagreement as to which problems should be solved, lack of clarity about the goals, and disagreements about the priority of the work.
  3. There is a breakdown in civility, common courtesy and respect among team members, and obvious signs of stress, frustration and anger.
  4. There is a tendency to blame problems on a person instead of looking at systemic issues.

4 Things I Learned After My First Year as an Entrepreneur

4 Things I Learned After My First Year as an Entrepreneur

JEFF BOSS
CONTRIBUTOR
Entrepreneur, Executive Coach, Author, Speaker

It’s been almost a year since I took the entrepreneurial leap and launched myexecutive coaching practice. I’m not going to lie, working for myself has been completely spoiling. Setting my own agenda, choosing the place and times to work, and determining the clients with whom I work (no social hand grenades) has been completely fulfilling.

I’m a big believer that in uncertainty lies opportunity. If the rules aren’t already written then write your own rule book, and if there is a book, make edits.

Related: Don’t Let these 5 Illogical Thoughts Stop You From Starting a Business

Sharing lessons is important. After all, nobody learns from their successes or really even question why they won something, they just accept it. Here are four things to consider before taking your leap into the entrepreneurial unknown:

1. Marketing isn’t easy.

Not in terms of marketing your product but yourself (self-promotion). Now, I’m not blanketing all entrepreneurs by saying this because there are certainly people out there who believe the world revolves around them. However, for those who live in reality and “get it,” selling yourself (not that way) isn’t easy.

Here’s the secret to not sounding like a you-know-what: don’t talk about yourself. Instead, highlight what it is your product or service provides and let customers make the connection for how it benefits them. This is a subtle yet important difference. People want to know how they’ll benefit from buying what you’re selling, and yes, who you are is a large part of that.

Consumers buy from vendors they like, trust, and respect. They also buy products and services that benefit them so be sure to craft your marketing message that way.

2. A strategy is different from an objective.

I wrote in another column what a sound strategy looks like, and just the process of thinking strategically can be a challenge if you’re more inclined to the executor role. Think of it this way: an objective is where you want to end up — it’s your destination. Strategy is how you get there.

Consider, for instance, a ladder — the kind you lean up against the side of the house to clean out the debris in your home’s gutters. When you lean the ladder against the house, the goal is to climb to the top (and not fall off). The rungs provide the means by which you get there — the daily behaviors that help you execute the strategy — and the rails of the ladder set the direction for where those rungs lead (they can only go one way). If, once you get to the top of the ladder you find yourself on the wrong roof, you simply shift the ladder.

Related: Being Your Own Boss Is Great Except for the Hours

3. Focus on what you, and only you, can affect.

Entrepreneurship is an investment in yourself, your beliefs, convictions and definition of value. After all, if you don’t believe your new widget is valuable then you wouldn’t feel compelled to sell it, right?

As an entrepreneur, you should focus on your area(s) of expertise, on what only you can affect, and allocate other tasks to outside professionals. Virtual assistants are great for this as they provide the subject-matter expertise to work effectively and efficiently in their roles while allowing you to do the same.

4. Stay fit.

Anybody who says there’s no time in the day to exercise simply doesn’t place fitness as a priority. It’s that simple. Being an entrepreneur is no different. What prevents people from doing the hobbies they enjoy is fear. They worry that if they’re not working on something geared toward business then they’re not being productive, and this is anything but true.

We all need personal time, it’s how we decompress from the pressure of the day so we can return the next day and work optimally. Learn how to manage your fear of missing out (or FOMO) syndrome and watch your stress levels plummet.

It’s not an easy decision, but holding your feet to the fire and placing yourself in an environment that demands success certainly narrows down your priorities of what’s important and what isn’t. It also wields greater fulfillment. Choose wisely.

Related: A 4-Step Checklist That Will Increase Your Chances of Starting a Successful Businesses

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