THE EVER-CHANGING MANAGERIAL ROLE
Managerial Talent
The Dynamic Role of a Manager
Your Commitment to the Organization
THE MANAGER AS A LEADER
A Concept of Leadership
Authority and Power
Leader and Follower
Managerial Types
GOAL SETTING FOR SUCCESS
Do You Know Where You're Going?
The Six Components of the Goal Setting Process
Four Types of Goals
Criteria for Effective Goal Setting
Effective Use of a Goal Planning Sheet
Obstacles to Your Success
The Importance of Goals
TURNING SOLUTIONS INTO ACTIONS
The Importance of Action Steps
Procrastination
Managing Frustration
Courage
ORGANIZATIONAL GOAL SETTING
Organizational Goals: What Are They?
The Power of Organizational Goals
Criteria for Setting Organizational Goals
Developing Organizational Goals
You Are the Difference
MANAGING YOUR TIME
Common Enemies of Time
Planning with a Purpose
Designing a System that Works
Action Steps for Making the Most of Your Time
Managing Your Time is Your Responsibility
MOTIVATION AND CONFIDENCE
Types of Motivation
Traditional Types of Motivation
The Power of Attitude Motivation
Confidence
Confidence Inhibitors
DECISION MAKING
Courage and Decision Making
Emotions and Decisions
Making Quality Decisions
The Elements of Decision Making
Ethics and Integrity
Where You Are Now
TRANSACTIONAL ANALYSIS FOR MANAGERS
The Parent Ego State
The Child Ego State
The Adult Ego State
Developing Through Affirmations
Do Affirmations Work?
COMMUNICATIONS
Emotions within Communication
Principles of Communication
Active Listening
Non-Verbal Communications
DEALING WITH NEGATIVE BEHAVIOR
The Environment
Dealing with Negative Feedback
Non-Team Player
Dealing with Formal Grievances
Creating a Problem Solving Environment
This Is Just the Beginning
DREAM INVENTORY
Introduction to Dream Inventory
Dream Inventory
Checkpoint
SELF-EVALUATION
The Total Person
Life Wheel
MENTAL DEVELOPMENT
Self-Evaluation Questionnaire
Past Achievements/Mental Strengths
"Where I Stand Now" Narrative
Goal Categories
SOCIAL DEVELOPMENT
Self-Evaluation Questionnaire
Past Achievements/Social Strengths
"Where I Stand Now" Narrative
Goal Categories
PHYSICAL DEVELOPMENT
Self-Evaluation Questionnaire
Past Achievements/Physical Strengths
"Where I Stand Now" Narrative
Goal Categories
FINANCIAL/CAREER DEVELOPMENT
Self-Evaluation Questionnaire
Past Achievements/Financial/Career Strengths
"Where I Stand Now" Narrative
Goal Categories
ETHICS AND BELIEFS DEVELOPMENT
Self-Evaluation Questionnaire
Past Achievements/Ethics and Beliefs Strengths
"Where I Stand Now" Narrative
Goal Categories
GOAL PLANNING SHEETS
Instructions
An Example
Goal Planning Sheets
Final Checkpoint
ORGANIZATIONAL GOALS PROGRAM
Overall Organizational Goals
Departmental/Divisional/Team Goals
Position Description
Instructions
Worksheet
PRODUCTION MANAGEMENT
Definition of Productivity
Evaluation Questionnaire - Production Management
Goal Categories - Production Management
Setting Goals and Establishing Priorities - Production Management
Setting and Planning Goals - Production Management
TIME MANAGEMENT
Time Analysis Instructions
Time Evaluation Matrix
Time Summary Form
Evaluation Questionnaire - Time Management
Goal Categories - Time Management
Setting Goals and Establishing Priorities - Time Management
Setting and Planning Goals - Time Management
GOALS SUMMARY
Instructions
Goals Summary Sheets
GOALS ACCOMPLISHED
Instructions
Goals Accomplished Summary Sheets