Management Process Contents

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THE EVER-CHANGING MANAGERIAL ROLE
Managerial Talent
The Dynamic Role of a Manager
Your Commitment to the Organization

THE MANAGER AS A LEADER
A Concept of Leadership
Authority and Power
Leader and Follower
Managerial Types

GOAL SETTING FOR SUCCESS
Do You Know Where You're Going?
The Six Components of the Goal Setting Process
Four Types of Goals
Criteria for Effective Goal Setting
Effective Use of a Goal Planning Sheet
Obstacles to Your Success
The Importance of Goals

TURNING SOLUTIONS INTO ACTIONS
The Importance of Action Steps
Procrastination
Managing Frustration
Courage

ORGANIZATIONAL GOAL SETTING
Organizational Goals: What Are They?
The Power of Organizational Goals
Criteria for Setting Organizational Goals
Developing Organizational Goals
You Are the Difference

MANAGING YOUR TIME
Common Enemies of Time
Planning with a Purpose
Designing a System that Works
Action Steps for Making the Most of Your Time
Managing Your Time is Your Responsibility

PROJECT MANAGEMENT
There Is a Difference
Critical Path Method (CPM)
A New Approach
Managing the Buffers
A Positive Difference

MOTIVATION AND CONFIDENCE
Types of Motivation
Traditional Types of Motivation
The Power of Attitude Motivation
Confidence
Confidence Inhibitors

DECISION MAKING
Courage and Decision Making
Emotions and Decisions
Making Quality Decisions
The Elements of Decision Making
Ethics and Integrity
Where You Are Now

TRANSACTIONAL ANALYSIS FOR MANAGERS
The Parent Ego State
The Child Ego State
The Adult Ego State
Developing Through Affirmations
Do Affirmations Work?

COMMUNICATIONS
Emotions within Communication
Principles of Communication
Active Listening
Non-Verbal Communications

DEALING WITH NEGATIVE BEHAVIOR
The Environment
Dealing with Negative Feedback
Non-Team Player
Dealing with Formal Grievances
Creating a Problem Solving Environment
This Is Just the Beginning

INTRODUCTION TO PERSONAL ACHIEVEMENT
The Nature of Goal Setting
Your Action Plan-An Overview
Guidelines for Initial Goal Setting

 

DREAM INVENTORY
Introduction to Dream Inventory
Dream Inventory
Checkpoint

SELF-EVALUATION
The Total Person
Life Wheel

MENTAL DEVELOPMENT
Self-Evaluation Questionnaire
Past Achievements/Mental Strengths
"Where I Stand Now" Narrative
Goal Categories

SOCIAL DEVELOPMENT
Self-Evaluation Questionnaire
Past Achievements/Social Strengths
"Where I Stand Now" Narrative
Goal Categories

PHYSICAL DEVELOPMENT
Self-Evaluation Questionnaire
Past Achievements/Physical Strengths
"Where I Stand Now" Narrative
Goal Categories

FINANCIAL/CAREER DEVELOPMENT
Self-Evaluation Questionnaire
Past Achievements/Financial/Career Strengths
"Where I Stand Now" Narrative
Goal Categories

ETHICS AND BELIEFS DEVELOPMENT
Self-Evaluation Questionnaire
Past Achievements/Ethics and Beliefs Strengths
"Where I Stand Now" Narrative
Goal Categories

SETTING GOALS AND ESTABLISHING PRIORITIES
Introduction
Mental Development
Social Development
Physical Development
Financial/Career Development
Family Life Development
Ethics and Beliefs Development
Checkpoint

GOAL PLANNING SHEETS
Instructions
An Example
Goal Planning Sheets
Final Checkpoint

ORGANIZATIONAL GOALS PROGRAM
Overall Organizational Goals
Departmental/Divisional/Team Goals
Position Description
Instructions
Worksheet

PRODUCTION MANAGEMENT
Definition of Productivity
Evaluation Questionnaire - Production Management
Goal Categories - Production Management
Setting Goals and Establishing Priorities - Production Management
Setting and Planning Goals - Production Management

TIME MANAGEMENT
Time Analysis Instructions
Time Evaluation Matrix
Time Summary Form
Evaluation Questionnaire - Time Management
Goal Categories - Time Management
Setting Goals and Establishing Priorities - Time Management
Setting and Planning Goals - Time Management

PEOPLE MANAGEMENT
Introduction
Evaluation Questionnaire - People Management
Goal Categories - People Management
Setting Goals and Establishing Priorities - People Management
Setting and Planning Goals - People Management

GOALS SUMMARY
Instructions
Goals Summary Sheets

GOALS ACCOMPLISHED
Instructions
Goals Accomplished Summary Sheets

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